Spiritual Care Department
Modeled on both successful hospital and corporate spiritual care programs, the Spiritual Care Department focuses on providing spiritual counseling and bereavement support to patients, their families and employees. Working in concert with community services, area ministers, priests, rabbis, imam and congregations, the Spiritual Care Department provides visitation and consultation services and facilitates funerals and memorial services regardless of affiliation or lack thereof.
The Spiritual Care Department visits touch on many of life's challenging issues, including:
- Grief, Death and Loss
- Bereavement Support
- Parent/Child Issues
- Relationship Conflicts
- Workplace transitions, e.g., merger, acquisition, lay-offs
- Serious Illness
- Separation & Divorce
- Family Conflict
- Life Transitions & Changes
- Drug and Alcohol Addictions
- Mental, Physical and Sexual Abuse
Through our services, we:
- Provide confidential discussions for issues of employees and their families. These include marriage, divorce and remarriage, illness, care of aging parents, death and grief, parenting and other personal issues.
- Visit employees and family members outside the workplace where care is needed, including hospitals, nursing homes, funeral homes, and family homes.
- Plan, conduct or attend funerals and memorial services for employees and their families. Provide follow up support and encouragement to family members following the death of their loved one.
- Provide referral care and coordinate specialized assistance to employees and family members with specific needs.
- Draft letters of concern, sympathy, appreciation and congratulations to employees and their families and send under chaplain’s signature or prepare for the company’s executive to send.
- Participate in new employee orientation to explain the chaplaincy care program and the role of the chaplain team.
- Provide consulting and support for other issues such as post-termination care.
- Include traditions from various faiths, such as ethical wills, holiday observances and funeral practices, as well as talking with healthcare and funeral home personnel about the needs of patients, their families and employees.
- Integrate interfaith activities and coordination with Spiritual Care Departments of other faith communities when needed.
24-hour care, 365 days a year
Our commitment is to respond by phone within thirty minutes. The Spiritual Caregiver covers all patients and employees and their immediate family members and are voluntary, confidential and neutral from AHS operations.
The Spiritual Caregiver will visit employees and their families in area hospitals and coordinate arrangements with service providers and local clergy. Our spiritual caregivers plan and officiate life cycle and spiritual rituals upon request, including prayer leadership, baptism, and memorial services and funerals.
Director of the Spiritual Care Department
The Director of AHS Spiritual Care Department is responsible for managing all spiritual care. S/he must be certified and in good standing with the Association of Professional Chaplains, or an association of comparable stature.
The Rev. Donald Paul Miller, Director of the Department, can be contacted at (510) 437-4431 and also through AHS operators at (510) 437-4800.